Privacy Policy
MY PA Planner Privacy Policy
Effective Date: 06 December 2024
At MY PA Planner, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our online services, sign up for updates, or engage with us in any other way.
We may update this Privacy Policy periodically, so please review it regularly to stay informed about how we handle your information.
Your Acceptance of This Privacy Policy
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services or providing personal data.
What Data We Collect
1. Personal Information
We may collect the following information when you interact with us:
Name and contact details (e.g., email address, postal address, phone number).
Payment and transaction details when you make a purchase.
Information you provide when subscribing to our email updates.
2. Non-Personal Information
Browser type, device information, IP address, and referral source.
General demographic data, which cannot personally identify you.
How We Use Your Data
We process your data to:
Fulfil Orders: Process transactions, ship products, and provide customer support.
Improve Services: Enhance our website and tailor your experience.
Marketing Communications:
Send updates, promotions, and offers to subscribers who opt in.
Provide relevant content based on your preferences.
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
Customised Advertising: Deliver ads based on browsing behaviour or preferences.
Analytics: Understand user behaviour to improve our offerings.
Collecting Emails for Subscribers
When you subscribe to our newsletter or opt in to receive updates, we collect your email address. This allows us to:
Send you updates, special offers, and free resources (e.g., downloadable templates).
Keep you informed about new MY PA Planner products and services.
Your Rights as a Subscriber:
Opt Out Anytime: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any email.
Data Deletion: You may request that we delete your email address and associated data from our marketing list.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
Fulfilment Partners: To ship your orders (e.g., name, address).
Service Providers: For email marketing, payment processing, or analytics.
Legal Requirements: If required to comply with laws or enforce our rights.
Use of Cookies
Cookies help us:
Identify users and personalise your experience.
Track preferences and monitor site performance.
Deliver relevant advertisements.
You can manage cookies in your browser settings, but some features may be limited.
Your Rights
Under GDPR and other privacy laws, you have the right to:
Access: Request a copy of your personal data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your data (subject to certain conditions).
Restrict Processing: Limit how your data is used.
Object: Opt out of marketing or specific data uses.
Data Portability: Obtain your data in a portable format.
To exercise your rights, contact us at mypaplanner@gmail.com.
How Long We Store Your Data
We store personal data for:
Six Years: For legal or business purposes (e.g., order records).
Marketing Purposes: Until you unsubscribe or request deletion.
Data Security
We take your security seriously:
Encryption: Sensitive data is encrypted using SSL.
Access Controls: Only authorised personnel access personal data.
Complaints
If you have concerns about our use of your data, you can:
Contact us directly at mypaplanner@gmail.com.
Lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/concerns.
Contact Us
For questions or concerns about this Privacy Policy, email us at mypaplanner@gmail.com.07
We use cookies for the following reasons:
To identify who you are and to access your account information; To estimate our audience size and patterns
To ensure that you are not asked to register twice
To control how often visitors see similar ads
To track preferences and to improve and update our Web Site; and
To track the progress and number of entries in some of our promotions and contests.
With whom is the information shared
“MY PA Planner” will not share, sell or rent your personal information to third parties. However, we may disclose your personal information to third party suppliers who provide services on our behalf.
“MY PA Planner” may disclose aggregate statistics about our sales, our Web Site visitors and customers of our telephone services in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will not include personally identifying information.
“MY PA Planner” may disclose personal information if required to do so by law or if it believes that such action is necessary to protect and defend the rights, property or personal safety of “MY PA Planner” and its Web Sites, visitors to the Web Sites and customers of our Services.
Our Web Site contains links to the sites of third parties. When you visit these sites, we suggest that you read their privacy policies. “MY PA Planner” is not responsible for the privacy policies or the content of such sites.
Information about products and services
It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time “MY PA Planner” may send you details of our products and services which we think may be of interest to you. If at any time you do not wish to receive these details, please e-mail us at mypaplanner@gmail.com
How long will we store your personal information
We will store your personal information for up to six years. This is to enable us to refer to our records in the unlikely event that you want to lodge a complaint against us within six years.
We will store your personal information for a longer period of time for the sole purposes of sending you marketing communications about products and/or services that may be of interest to you. Each marketing communication will give you an easy way to opt-out of receiving any further marketing communications. Where we store your personal information beyond the six year period for marketing purposes we will only store your contact details.
What are your rights in relation to your personal information
Right to access
You have the right to request that we provide any personal information we hold about you.
Right to rectification
You have the right to request that we correct any inaccurate personal information we hold about you.
Right to erasure
Please note that we will not be able to delete your personal information whilst we are still providing our services to you. We will be able to delete your personal information once you cancel the service or once the service is completed.
Right to restrict processing
You have the right to object to the collection and use of your personal information at any time.
Right to object
You have the right to object to the collection and use of your personal information at any time.
Right to data portability
You have the right to obtain a copy of your personal information in a legible and compatible format such as Excel or Word.
How can I exercise my rights in relation to my personal information
You can exercise all of your rights by contacting us on any of the above contact details.
How do I lodge a complaint about the use of my personal information
You can lodge a complaint with us directly by contacting us on one of the above contact details. You also have the right to lodge a complaint directly with the Information Commissioner’s Office (ICO). The ICO are the regulator who makes sure that we use your personal information in a lawful way. You can lodge a complaint with the ICO by following this link https://ico.org.uk/concerns/ or calling the ICO on 0303 123 1113.
Security
“MY PA planner” places a great importance on the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of customer data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. With regard to our Web Sites, we use secure server software (SSL) to encrypt financial information you input before it is sent to us. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.
Where is the information stored?
Information which you submit via our Web Sites or our telephone services is stored on a computer located in the European Economic Area. This is necessary in order to process the information and to send you any information you have requested.
Information submitted by you may be transferred by us to our other offices.
Comments
Please e-mail any questions, concerns or comments you have about our Privacy Policy to mypaplanner@gmail.com or write to us at the above address.